Covering the Full Bonus Package – Prism Casino Review
Prism Casino started in 2002, and since then, it has provided its players with an extensive bonus program, wide currency support, and a bunch of other useful features. Although the venue doesn’t officially list its owner and operator, we have managed to find out that the Prism Casino brand is governed by the Virtual Casino Group. While everything seems to be right with this online gambling venue, there might be some drawbacks you should be aware of. In this review, you will get the full information regarding all of Prism Casino’s bonuses, and more!
- Site: www.prismcasino.com
- Email: help@prismcasino.com
- Certification: CDS
The Prism Casino Bonus Program Is Truly Impressive
Prism Casino will start you off with multiple welcome offers, then introduce you to no-deposit offers, bet insurance, free spins, bonus chips, and many other extras. The venue also features an intricate tier-based VIP program that provides the most elite players with exclusive rewards and offers. Due to the abundant availability of promotions, you should expect that there will be many terms and conditions that will affect them differently. For now, take a look at the bonuses you will find in Prism Casino!
There Are Two Welcome Bonuses
If a player has just registered their free account, Prism Casino gives them a hefty deposit match bonus of 350%, up to $3 500. This deal comes with a wagering requirements rate of x20 (x40 when playing on Blackjack, Multi-Hand Video Poker, or War), and to qualify for it, players must deposit a sum between $30 and $1 000. Once all the wagering requirements are completed, the maximum cash-out players can get is x10.
For those that want to try out the casino without investing money at this point, they can opt-in for the second welcome offer – a no-deposit chip with a value of $30! The only playthrough rate here will be x20; however, the maximum winnings that a player can cash-out is going to be $60. As opposed to the welcome deposit offer, the bonus amount of the free chip is considered cashable – this means that it won’t be removed upon requesting a withdrawal.
The Graveyard Specials – Additional Bonus Addons
Classified as “every night offers,” these specials add an additional deposit match percentage to any bonus you sign up for. The “witching hour bonus” will provide you with an additional 20% deposit match, if you fund your account in the period between 24:00 and 01:00 AM EST. If you decide to make your deposit between 01:00 and 08:00 AM EST, the “insomniac bonus” will grant you an additional 50%! Bear in mind that to benefit from these bonuses, you need to use any of the deposit match bonus coupons provided by the casino.
The ”living dead cashback special” will provide you with a 100% cashback bonus or a free chip of the same percentage. The cashback will be given to you if you make a single deposit of $200 between 24:00 and 08:00 AM EST. If you wish to get the free chip, you will need to make several deposits that amount to $200 within the same time period. As opposed to the “addons,” you don’t need to use a bonus coupon for claiming the free chip or the cashback.
Various Deposit Match Offers
When you navigate to the “bonus codes” section of the “promotions” page, you will see all available deposit match offers. Take note that while they all provide a particular match percentage, they apply to different games. All these bonuses adhere to the general terms and conditions set forth by Prism Casino unless stated otherwise. Below, you can see which offers are currently available.
Name: |
Match: |
Valid for: |
Video Poker |
275% |
Video Poker, Multi-Hand Poker |
Table Games |
250% |
All Table Games |
No Playthrough |
200% |
Slots and Keno |
No-Max Cashout |
250% |
Slots and Keno |
The Comp Points Program Is Just a Novelty
Prism Casino does offer the collection of comp points via wagering real money on specific games. Sadly, there isn’t information about how much money has to be spent so you can earn a single comp point. What is known, however, is the rate at which you can redeem any collected points – 100 points for $1. The minimum amount of points you can redeem at Prism Casino is 1 000. Naturally, if you start progressing through the VIP tier system, you will benefit from a better exchange rate.
Any “comp point cash” have wagering requirements, and also a one-time maximum withdrawal limit. From what we could tell, a player will need to spend a lot of money in order to get the points they want. If you’re only set on collecting points just for the sake of converting them into real cash later, this will prove to be a highly unprofitable strategy in the long run.
A Level-Based VIP Program
If you wish to become a VIP player, you will need to do two things – deposit a lot of money and contact the casino’s customer support. The VIP program features several levels, every one of which has its own benefits and requirements. Bear in mind that once you achieve a specific tier, you need to maintain an average deposit amount per month, so you aren’t demoted to a previous rank, or completely taken off the VIP program. Here is what you need to know.
VIP Tier |
Required One Time Deposit |
Average Maintenance Deposit |
Better Comp Point Cash-Out Rate and Free Chips |
Exclusive VIP Customer Service |
Higher Table Limits |
Payouts Per Week |
Monthly Insurance |
High Roller |
$500 |
$100 or more |
✔ |
✔ |
✖ |
$3 000 |
10% |
Silver |
$1 000 |
$500 or more |
✔ |
✔ |
✔ |
$5 000 |
20% |
Gold |
$5 000 |
$1 000 or more |
✔ |
✔ |
✔ |
$5 000 |
30% |
Platinum |
$10 000 |
$2 500 or more |
✔ |
✔ |
✔ |
$10 000 |
50% |
Don’t Miss the Bonus Terms and Conditions
The casino claims to offer the “highest bonuses online,” and the rules surrounding all promotions will reflect that. The general rule regarding all offers, states that all bonuses will adhere to the general terms and conditions set by the casino – unless indicated otherwise.
There are a number of clauses that define “bonus abuse” behavior, and in which cases your winnings or bonus balance may be canceled. You should remember that while an advertising banner for a specific promotion might provide you with some information, you always need to check for yourself. Prism Casino also states that they can change any T&Cs at their discretion and that they reserve the right to block the account of any player that is considered to be a “professional.”
You will notice that in some of the deposit offers, you will encounter a phrase such as “No-Max.” Deposit match offers that have it, supposedly claim that there is no maximum limit on how much you can deposit, as the venue will match it with the depicted bonus percentage. Once you opt-in for such a promotion, you will notice a fine print that states “max coupon amount: $35 000”. What this means is that while the casino says that there is no limit to how much money you can get matched, the maximum bonus amount that they will be able to provide you with will be up to $35 000.
You Won’t Find Many Prism Casino Games
With so many promotions, it was very surprising to discover that the Prism Casino gaming roster has little over 150 games – at least in its browser version. The venue uses the services of only one software provider (Real Time Gaming), and perhaps, this is the reason why there are not many titles. Although by today’s casino standards, this gaming roster is considered to be small, Prism Casino has made a “practice” mode available on all games, so even unregistered players can try them out for free. The gaming sections you can choose include: Online Slots, Table games (blackjack, roulette, baccarat etc.), Video Poker and Specialty Games.
If you don’t look for live dealer games, you wouldn’t even know that they are missing. We tried to contact customer support in order to ask them about a potential introduction of a Prism Casino live section, but this endeavor proved to be futile. It is unknown if the reason for this is because Prism Casino uses only RTG software or due to any licensing challenges. Whatever the case might be, if the venue plans on introducing live games in the future, it will advertise it accordingly.
The Prism Casino Mobile Website and PC Version
If you’re a player who likes to use their Android or iOS device to play in online casinos, then you will be able to do so here as well. The issue, however, is that once you load the website on your mobile browser, not all the games will be present. This is a bit of a drawback, as the site looks great and has a high user experience index. Playing all the games on a smartphone or tablet would be really good, but this can become possible only if Prism Casino decides to upgrade its mobile platform.
Although there is no Prism Casino app made for mobile devices, there is a downloadable version of the platform which you can install on your computer. Perhaps, downloading and playing the casino on your PC will prove to be the best choice, as the gaming roster there has more than 200 games, and offers many other features you will find useful!
Secured and Certified but Not Licensed
All player activity within the Prism Casino platform is secured by the latest 256-bit SSL technology. You can be sure that any sensitive data you might exchange with the venue will be protected adequately. Since this is an RTG-powered casino, the Alternative Dispute Resolution service provider is none other but the Central Dispute System agency. We weren’t thrilled to find out that the venue is completely lacking a proper casino license! Although the website is regulated locally by jurisdictional authorities, it would have been more reassuring if the platform carried the seal of a licensing platform that is regarded to have the respect of the industry.
Customer Support Is Supposed to Be Active 24/7 – Help Resources
Supposedly, you can reach the Prism Casino support department via email and live chat. If you install the downloadable version of the casino, you will notice that there is even a “toll-free” telephone number you can call. Although it is advertised that their customer help staff is active 24/7, we couldn’t get the live chat function to work. If you wish to learn something about the platform fast, your best bet would be to navigate to the FAQ, Sitemap, and Blog pages, where you can read pretty much anything about the casino’s different features.
Banking – Supported Deposit and Withdrawal Options
Although there aren’t a lot of banking options to choose from, Prism Casino still supports Visa, Mastercard, American Express, Discover Network Card, Players Rewards Card, Deposit by Phone, NETELLER, Bitcoin, Bank Wire, and Bank Checks. Take note that while you will be able to perform a deposit with all the options mentioned above, not all of them will work for withdrawals. Your country of residence will also play a significant factor in determining which banking options will be visible to you under the cashier section!
Although bank wire and bank checks are considered to be the most secure methods of receiving your winnings, they will take a lot more time than others. There is more – the minimum amount of money you can request via bank wire is going to be $200. If you require a check to be sent to you, that amount will be $300. Checks also will take from 3 to 8 days to be processed, and will be subjected to processing, overnight, and transport fees. If you wish to find out which banking method will be more favorable for you, try to get in touch with the customer support department.
Conclusion – This Venue Seems Complicated
Prism Casino does make extraordinary claims about the quality of its bonuses, and undoubtedly provides some evidence for it. The “practice mode” of all the games seems to be a nice touch, although the overall roster is minimal. While indeed, the promotional program of Prism Casino is nothing short of impressive, it is the drawbacks of the platform that make us question its integrity.
Because the venue doesn’t feature a conventional license and doesn’t provide immediate support, we cannot determine how trustworthy it actually is. If you do wish to try it out for the bonus offers, make sure that you don’t invest more than you can afford to lose. Who knows, maybe you will be one of the lucky ones that hit the jackpot in Prism Casino.
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