EmuCasino Review – One of the Best Gambling Experiences in Australia and New Zealand

Established in 2012, EmuCasino quickly rose to popularity among the gambling community by offering an outstanding promotional program and a massive list of games. The owner and operator of this online gambling venue is the company EmuGroup Ltd. Throughout the years, this licensed and secured establishment has undoubtedly solidified its position on the Australian and New Zealand gambling market, and today continues to be one of the most preferred online casinos in those countries. Is there something you should watch out for before registering your account? Read on and find out.

The EmuCasino Bonus Program Is Vast

From VIP promotions to welcome offers and comp point extras – the EmuCasino bonus program is populated by deals that are bound to appeal to all players. It is essential to mention that the venue also informs its members about featuring two welcome bonus offers – one is made for Australia and New Zealand, and the other for the rest of the world. On the same note, some countries might be excluded from the bonus program altogether. Today will explore both sign-up offers in the paragraphs below, along with all other bonus possibilities offered here, at EmuCasino.

The Welcome Bonus for Aussies and Kiwis

Once a player from the “land down under” has registered their account, they will have access to a welcome offer that provides three separate deposit matches. Deposit number one will be matched 100%, up to $100. Once a player goes through it and deposits for the second time, the casino will match it 50% up to $100. The third and last deposit in the welcome offer scheme will be matched 80%, up to $100.

The wagering requirements for this promotion will have a rate of x40. One crucial thing here is that once the bonus money is credited to your account, they will become usable only after your real cash balance has been depleted. Bear in mind that you will have only three days to use up the bonus money – the maximum bet you are allowed to make will be $15 (on any game). This sign-up offer will be valid for all games, except for Jackpots, live dealer titles, and virtual sports.

The Sign-Up Offer for the Rest of the World

Just like the offer for Australia and New Zealand, the welcome bonus for all other countries also comes in the form of the first three deposits; however, some of the match percentages will be different. The first deposit will be matched 100% up to $100; the second – 25% up to $100, and the third deposit 50%, again, up to $100. Essentially, the rules and conditions for this offer are the same as the ones for the previously mentioned bonus, with the exception of the wagering requirements. Here, the rollover rate for the bonus money will be x45.

The Registration Free Spins Welcome Deal

This no-deposit bonus is available only to players only from Australia and New Zealand. Members that have just created their accounts will be given the opportunity to get 12 free spins for a pre-determined pokie title, no deposit necessary. Any winnings that might result from these free spins will be automatically converted into bonus cash. Once the wagering requirements (which are x25) are completed, the remaining funds will be added to the player’s real money balance.

A Birthday Bonus from the Casino

EmuCasino will give you a bonus for your birthday! Depending on your VIP level, the venue will provide you with a present in the form of free cash, free spins, or a deposit bonus. Players who want to qualify for the birthday bonus promotion will need to fulfill a number of requirements. Some of those include document verification, making at least one deposit, and have a birthday within three days of contacting the customer support regarding the promotion itself.

The EmuPoints System and Shop

Loyalty (or comp) points here, are called EmuPoints. Just like the standard program in most online casinos today, players will earn points by making real money wagers – but this is only one of the methods. Simple actions like depositing money and even registering your free account will earn you EmuPoints! This “bonus currency” is instrumental not only for purchasing additional benefits from the shop, but also for helping you advance within the VIP program. Once you have enough points, you can visit the EmuShop and make a purchase. The shop section of casino offers free spins, deposit bonuses, prizes, and even cash rewards that can reach up to $250!

A Lucrative VIP Program

The VIP club of EmuCasino features a tier-based system, through which players climb by accumulating a number of EmuPoints. Once a player has registered their account, they become the first tier in the VIP ladder – the Newbie. Through continuous play, members of EmuCasino will gain access to different perks such as exclusive bonuses and promotions, prioritized withdrawals, personal customer support, and much more. Below, you can see what it will take for you to climb up the ladder, and some of the gifts that will await you.

Tier Name:	Required Level Up Points	Increased EmuPoints Earn Rate	Matched Deposit Bonuses	Free Spins	Cash Drops
Newbie	None	X	✔100%	X	X
Bronze	9,000	X	✔100%	✔	X
Silver	250,000	✔10%	✔110%	✔	✔
Gold	660,000	✔20%	✔120%	✔	✔
Platinum	1,500,000	✔30%	✔130%	✔	✔
Elite	3,250,000	✔40%	✔150%	✔	✔

Read the Bonus Terms and Conditions for Your Own Protection

Although EmuCasino does provide its players with a variety of prizes and promotions, there are also a number of important terms and conditions you should be aware of. That being said, it is worthy of mentioning that different games will have a unique contribution rate when it comes to wagering requirements. Slots and Scratch Cards will contribute 100% of a bet made, while Roulette, Video Poker and other games will contribute 10%. Any bets made on a live casino title or Blackjack will have a 7% rate and wagering on Progressive Jackpots and Virtual Sports will not count at all.

There is an emphasis on the maximum bet rule for the bonuses provided here. The reason for it is that if players go over the bet limit, the rate of the wagering requirements will change proportionally. Although betting over the limit isn’t specified to be bonus abuse, it may be interpreted so by the casino itself. In the case where EmuCasino designates a player to be a bonus abuser, any remaining bonus funds will be voided, all real money funds frozen, and the associated account – canceled. Make sure you read it all before investing real cash!

The Many EmuCasino Games and Software Providers

We were more than impressed to learn that the roster of EmuCasino has 1,513 games! This Australian gambling venue features titles by numerous software providers such as BetSoft, Habanero, Parlay Games, iSoftBet, Microgaming, NetEnt, and many others. The site has made almost all of its games available for free, and if you would like to try a particular title, simply click on it. If demo play is available, the game will start with a “fun money” balance. Given the diverse nature of the games, it is only natural that the casino will have many sections – you can also filter the games by “themes.”

We were delighted to learn that the EmuCasino live dealer section was made possible by not only one, but three software providers! Members of the casino will be able to choose between Evolution Gaming, Bet Games, and Asia Gaming. People can choose what to play between Baccarat, Blackjack, Roulette, Wheel of Destiny, Live Casino Monopoly, and many other titles! Although within the live section there are only 17 listed games, this is by far not the real number of the titles you will find once you access any of the live lobbies. Overall, you will be looking at more than 50 tables!

The EmuCasino Mobile Website

The overall design of the casino looks like it has been made with mobile use in mind. That being said, we aren’t surprised to discover that the EmuCasino mobile website is very well-optimized for use with both Android and iOS devices. As far as we could determine, the mobile version of the venue doesn’t have any features or games missing, which is a big plus. You won’t find an EmuCasino app for your mobile device or PC. Interestingly enough, the establishment explains why it doesn’t provide any downloadable software, and it largely has to do with the fact that the website is more than optimized to be used with most modern browsers.

Licensed, Secured, Certified, and Tested

The casino states that it is licensed and authorized to offer gambling services, in this case by the Government of Curacao. Additionally, the platform has been audited and tested for fairness by eCOGRA (eCommerce Online Gaming Regulation and Assurance). The audit certificates are valid and provided for public viewing by the casino. Onto the security part, the EmuCasino platform features a 256-bit SSL encryption which is known to be quite unbreakable by today’s security standards. Also, members of the venue don’t need to worry about payment method security, as Emu is certified to be PCI DSS (Payment Card Industry Data Security Standard) compliant.

The Customer Support and Help Resource Sections

Method	Deposits	Withdrawals
Visa Credit	✔	✔
Visa Debit	✔	✔
Mastercard	✔	X
Maestro	✔	X
Diners Club Card	✔	X
NeoSurf	✔	X
UPayCard	✔	✔
MyNeoSurf	✔	✔
Bitcoin	✔	✔
Bank Transfer	X	✔

Getting in touch with a customer service representative of EmuCasino can happen via email or live chat. You can ask for help 24/7, and it is very easy to do too – simply click on the orange “support” button located on the bottom right part of your screen and select an option. For a speedy response, we do recommend that you chat with an agent – they connect right away and are incredibly fast and efficient with their responses!

If you would like to read some information before contacting anyone, all you have to do is scroll down to the bottom of any page. The sitemap features an overview of the entire website, giving you a more “Zoomed Out” look at the entire platform, allowing you to navigate easier. For interesting facts, you can visit the News or Blog pages; however, if you’re looking for an answer on a relatively general question, you can visit the FAQ.

Banking – Not Many Deposit and Withdrawal Methods

Surprisingly enough, this feature-packed casino doesn’t work with that many banking options. With several deposit methods dropping off in the past few years, EmuCasino currently finds itself in a situation where it offers an equal amount of withdrawal and deposit methods. We should mention that all of the deposit options process transfers instantly, while payouts will take up to 24 hours. After processing a withdrawal request, some methods may take to transfer money up to 10 days. Below, you can see which methods are made available for deposits and withdrawals.

Conclusion – А Superb Casino Experience

Back in the day, this casino had a relatively bumpy start, but after its major overhaul in 2015, it has emerged stronger and better than before. Different online reports show that the casino is paying close attention to the needs of its customers by reacting quickly, and successfully resolving any issues. Although we would have liked to see some exclusive bonuses for the live dealer section, we don’t think that their absence would deter us from wanting to register and play here. The platform is well balanced, inviting, and by the looks of its terms and conditions – fair. If you can access it, you should definitely try it out as well.

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