Decent Promotions and a Compact Gaming Roster – Captain Jack Casino
Although the venue doesn’t officially state it, we’ve managed to find out that Captain Jack online casino was launched somewhere between 2008 and 2010. Finding information on the website regarding its operator proved to be impossible; however, through third-party sources, we found out that the Ace Revenue Group is behind the Captain Jack brand. This online gambling establishment does feature many exciting bonuses and promotions but is clearly geared towards the USA and Canadian market, since its services are restricted in more than 100 countries worldwide. Here is our take on this casino’s bonus system as well as its other features.
- Site: www.captainjackcasino.com
- Email: help@captainjackcasino.com
- Certification: CDS
A Generous but Confusing Casino Bonus Program
There is a substantial welcome offer for newly registered players, slots-exclusive offers, no-deposit deals, and much more. In addition to offering regular bonuses, the casino also has VIP-exclusive offers that are tied to the account progression system of every player. Also, Captain Jack gives its members the chance to score comp points when they play.
Whether you play on a mobile device, the PC platform, or the browser-based version of the casino, you will see different offers on all three platforms. The fact is that those promotions do not apply to a particular platform – they are simply spread too far.
If you hope to see all the available bonuses under one page, you won’t be able to, which is a drawback in our book.
The Welcome Bonus Offers Are Different
When you’re creating your account, the first welcome offer you will be given is a 200% deposit match bonus. This deal comes for a limited time only, and unless you decide to opt-in for it during your registration, you won’t be able to later. If you skip this one and decide to benefit from a larger bonus offer, you will have the opportunity to score up to $11 000!
This welcome bonus is set to give you a 100% deposit match for your first ten deposits (every deposit is going to be matched up to $1 000, and on the last one, you will be given $2 000).
No-Deposit and Payment Methods Bonuses
If you haven’t opted in for any welcome promotions, then you can contact customer support and request a “free chip.” This chip comes in the form of $50 of promotional cash, which you will have to wager x30 times on slots or x60 times on all (allowed) games. If you decide to download and play the casino on your computer, once you’ve logged in, you will be given the offer to score a bonus match with additional spins. If you deposit $50, it will be matched 250%.
Captain Jack Has a Classic Comp Points Program
Spending $10 of real money on any game will give you $1. Naturally, once you possess at least 1 000 points, you will have the opportunity of exchanging them in the cashier section. For every thousand points you decide to convert, you will receive $10. Cash resulted from points exchange will have wagering requirements that need to be completed before becoming withdrawable.
There Are VIP Program Rewards
The VIP tier ladder comes in five levels. From lowest to highest, we count Stowaway (Level 1), Swabie (Level 2), Swashbuckler (Level 3), Buccaneer (Level 4), and Captain (Level 5). Climbing through the ranks increases the number of VIP promotions you would receive, and also upgrades the value of already present bonuses. Once your account has become “Captain Level 5 VIP”, the full list of perks you will have is going to include:
- A personal and dedicated VIP host
- Exclusive gifts on special occasions
- The fastest withdrawal procedures
- Much higher table limits
- Exclusive VIP bonus deals
- Custom-tailored cashbacks
- Monthly insurance with increased cash-out limit
- The best comp point accumulation rate
Read the Bonus Terms and Conditions
The rules and regulations concerning different Captain Jack casino promotions may be similar to one another, but in most cases, they aren’t. Sometimes, countries that are permitted to play in the casino cannot benefit from any bonus offers. This, and much more, is written clearly within the terms and conditions section of the website. We strongly urge you to read them all before deciding to opt-in for any bonus!
The Captain Jack Casino Games and Software
The casino advertises its gaming roster to contain more than 180 titles, but we’ve found them to be approximately 150. As this is an “RTG-powered” casino, you won’t find any other games besides those by the software developer Real Time Gaming. Almost all titles here are slots, but there are different gaming sections as well – table games, video poker, and specialty games. Members who wish to elevate their playing experience will be a bit disappointed, as there is no Captain Jack casino live dealer section.
The PC Platform and Captain Jack Casino Mobile Website
Android and iOS-based devices will be able to access the Captain Jack casino; in fact, the venue advertises this fact on its website proudly. The interface of the mobile version is adapted to the screen dimensions of most modern smartphones and tablets. Once you open the casino with the use of your favorite browser, navigation through the website will feel easy and natural. If you’re not a fan of portable device gaming, then you can easily download the PC version of the casino. What you won’t find here is a dedicated Captain Jack casino app for Android or iOS.
Secured but Lacking Proper Licensing
The only certification seals we could find on the Captain Jack casino website were those of the Central Dispute System agency, and the software provider Real Time Gaming. Although there aren’t any licenses, the platform is audited and certified by Technical Systems Testing – an international agency tasked with the testing and evaluation of online gambling software. The venue claims to also use the latest security measures for the protection of all sensitive data, but no technical details were provided.
There Is Constant Customer Support
Contacting the Captain Jack casino customer support team can happen through email and live chat. In our experience, we’ve found the live chat to be most helpful when it came to asking short questions regarding the casino platform. You can contact customer service 24/7, 365 days a year.
There Are Quite a Few Banking Options
You can deposit money into your Captain Jack casino account by using methods such as Discover Card, Mastercard, American Express, Visa, and Bitcoin. The “deposit-by-phone” method is also available. While you can use many options for depositing, the only two ways you can get your winnings is by requesting a personal check or via bank transfer. Bear in mind that some of the presented online casino payment methods might not be available to you – it will all depend on where you are located. If you need further assistance with making deposits or withdrawals, you can always contact customer support for help.
Conclusion – Good Promotions, Average Casino at Best
While the number and quality of the promotions here can undoubtedly entice you to register an account, you are almost certain to become confused about where you can find everything in one place. If it wasn’t for the lack of licensing and lengthy withdrawal procedures, Captain Jack casino might have actually rivaled some of the largest online venues in the industry. If you wish to join, do it for fun and not for profit.
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